Apparel
Direct-to-consumer clothing lives or dies on fit and returns. We score the exchange process as seriously as the fabric.
- 77/100
Quince Review: Are the $50 Cashmere Sweaters Too Good to Be True?
Remarkable prices and a generous return window, tempered by uneven sizing, fast-pilling knits for some buyers, and fee-laden rules on anything outside core clothing.
- 71/100
Vuori Review: Are the Famous Joggers Worth $110?
Comfortable, well-loved staples and a generous free-return policy, held back by premium pricing, pilling complaints and weekday-only support.
- 65/100
Carhartt Review: Is the Workwear Still Built Like It Used to Be?
Proven workwear at honest prices with a long, free return window, undercut by persistent quality-decline complaints and no exchanges.
- 64/100
Bombas Review: Are the Socks Still Worth the Premium?
Excellent everyday socks with a generous-sounding guarantee, held back by full prices, slow standard shipping and a service record that reviewers describe as frustrating.
- 63/100
Lululemon Review: Do the Leggings Still Justify the Price?
Category-defining products with a useful one-year Quality Promise, dragged down by strict return conditions, store-only exchanges and a weak service record.
- 54/100
Everlane Review: Is “Radical Transparency” Still Worth Paying For?
Several good staples, sold by a company whose return fees, ship-date clock and thin support drag down an otherwise decent wardrobe brand.